Corporate communication
We cannot undermine the importance of communication. Moreover, We need to develop an environment that can help constructive communication to happen. Also, it will lead to growth and success.
As far as corporate is concerned a corporate faces lots of challenges let us see what are the challenges which are faced by them.
Further, the challenges can be internal and external, let us see one by one.
Internal challenges faced by Corporate communication
There are many internal challenges faced by the organization which are as follows:
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Budget constraints – This is one of the prime internal challenges that an organization face. This constraint is because either the company does not have the necessary funds for employing the right people for the organization. Also, they cannot develop the communication process. This may be because they feel it is not worth spending money on this. As a results what we get are not that effective.
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No mutual respect – This is one of the challenge for corporate, as a group of people who works together consist of individuals having different backgrounds, culture, and also nature. Further, there can be misunderstanding that can lead to disrespect. But, we should not forget that sharing is caring and if respect is there then all can grow together. Moreover, it can help to improve the environment and communication becomes easy.
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The relevance of information – There is so much information to share that it becomes difficult to decide which information is relevant and further which is not important. The decision regarding which information to share where and when is also to be taken which depends on the situation.
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Language barriers – The people working in one organization may come from different backgrounds and may also speak different languages. This multilingual environment can be slow, ineffective, and moreover sometimes it may not exist. It can lead to misunderstanding and also miscommunication. This type of environment can become difficult to cope up with. Moreover, it may need the extra expense or extra work to get work done.
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New recruitment – Newly recruited employees need training which may take extra time. Though the corporate have a policy about training and recruitment. This process can be cumbersome and time-consuming. Many a time new recruitments are not able to adjust with the policy and can be a hindrance for communication.
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Digital Challenge – In today’s time people do the communication and work digitally which can be a challenge and fear for the people. People can resolve this challenge with training that needs time and effort. No one can take the challenge for granted and people need to invest effort and time in this.
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Lack of communication Skills – There is a hierarchy in the organization for answer ability and noone can also break the communication. If the manager is not having good communication skills, cannot effectively communicate, then this disability of the manager can be a challenge. It can lead to dissatisfaction and wrong communication of the message between employees. This needs proper training and also time for overcoming this challenge.
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Too much to respond – In an organization more than the work the response matters. There are so many messages, calls, and emails to respond that the person can mess up in that only. Anyone can miss, loose, delete, forget or ignore the message or mail. This can be the reason for the frustration amongst employees. This a big challenge for the corporate world. Organization can streamline some methods that helps to minimize the load and helps in better communication.
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Lack of feedback – The communication moves in one direction in the organization. This is due to communication hierarchy and this makes feedback also one direction. The feedback can be really helpful for better communication, trust, and motivation. If there is nor right feedback, then it may lead to demotivation, lazy work attitudes, and also less energy in the employees. Organization can streamline this barrier of lack of proper feedback and take care of.
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No inter-department communication – The communication process happens in the hierarchy which makes the inter-department communication difficult to take place. The organization is made up of various departments and for the growth of the organization, it is really necessary to have good and proper inter-department communication. The system should consider some processes for proper inter-department communication.
External challenges faced by corporate communication
Apart from internal challenges the organization faces, Organization also faces some external challenges which are as follows:
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No strategic alignment – There is no proper planning and discussion of the corporate strategies with the employees. This can be a big challenge for the corporate to properly communicate the strategies with the external people like customers, investors etc.
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No brand alignment – There needs to be alignment in brand with the marketing campaigns of the organizations. This makes it difficult to identify for the people that the product and marketing are for the brand. Organization needs to be take care that there is alignment in product and marketing campaigns in accordance with the brand for better communication.
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Unknown audience – This is again challenging which can hamper the communication of the corporate. When the corporate world does not know the audience well. They are not aware of the needs of the audience and make products without having proper knowledge of the audience. This can lead to improper communication and makes it difficult for the corporate world to be the choice of the audience.
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Wrong market analysis – When new products are launched or some changes are done with the products or the corporate the market analysis is not done. This can result in the wrong product launch or wrong product catering wrong market. The corporate world needs to properly do the analysis of the market behaviors, demand, pricing and other factors so that the results can be positive for the company. A right market analysis is really important and plays a major role else it can be a challenge.
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The difference of opinion – The organization and external environment of the corporate consist of human beings and they can have a difference of opinion that if not properly taken care of can lead to wrong communication or improper communication. The difference of opinion should be resolved and all the points of everyone should be heard and understood well. This will help the people to have trust and cooperation amongst all. This all at the end will result in proper communication and will not be a challenge to the communication.
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No trust – The trust is really important because if people trust the corporate world, then only they will like to purchase the products or services of the corporate world. If there is no trust then people will not like to invest in the corporate or take your products or services. The trust is really important for proper communication.
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Wrong communication channel – The channel of communication chosen by the organization also plays an important role else it can be a challenge for communication. The channel of communication should be chosen considering the audience, the message and purpose of the communication.
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Cultural & behavior difference – The whole process of communication involves people who may come from different cultural backgrounds, may have different behaviors, different likings and this impact the communication. This can be a challenge for communication if the proper process and system are not made for communication.
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No proper training – The proper training of internal and external people involved in the communication process is also very important else it may be a challenge for communication.
About the Author: Anju Jindal
Anju is a trainer, entrepreneur, and career growth specialist who helps students, working professionals, women, and Job seekers to reach out to their goals by implementing a Career Growth plan